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‘Bawarchi’ Model of Customer Service
- May 13, 2016
- Posted by: EhaManagementConsultancy
- Categories: Education, Entrepreneurship, Marketing Plans
1 Comment
Customer Service, is a challenging role. Recently I say the Classic Hindi movie ‘Bavarchi’ after a long time. While watching the movie, I felt that the philosophical dialogues could be great motivators for all those involved in or aspire to be in Customer Service role. Here is the philosophy.
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A Letter From Your Client
- February 26, 2016
- Posted by: EhaManagementConsultancy
- Categories: Entrepreneurship, Marketing Plans
It was a very exciting week as we have added one more client to our list. Though it is a routine and normal process of getting hired as their management consultants in Pune, what made us to ponder was the letter we received from our client. Simply put, it had all the elements of what they expect from us, what we have to do and not to do. So far so good…
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Conversations may make or break your business
- February 18, 2016
- Posted by: EhaManagementConsultancy
- Categories: Education, Entrepreneurship, Learning, Marketing Plans
It can be a brilliant proposal submitted by a consultant. It can be a wonderful project that can bring in enormous profits. It can be a mind blowing idea that can transform the way we live. All these proposals, projects and ideas can be thrown into the trashcans if they are not properly presented and explained.
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Is it necessary to raise your rates?
- February 12, 2016
- Posted by: EhaManagementConsultancy
- Categories: Education, Learning, Marketing Plans
Ask few service providers the question – “Is it necessary to raise your rate?”. The answers would be a mixed bag of yes and no. Fair enough. There are few consultants who haven’t touched their rate for few years in a stretch and some have constantly boosted their rates in line with their economic considerations.
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5 Steps for creating Operating System for your business!
- December 1, 2015
- Posted by: EhaManagementConsultancy
- Categories: Learning, Marketing Plans
When you are buying a new mobile or new computer, you look for these gadgets with specific Operating System (OS) like Windows or Android. You will not be able to use these gadgets if they did not have OS. Many businesses do not have basic system in place for running of a business smoothly.
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‘Go to market’ strategy
- November 26, 2015
- Posted by: EhaManagementConsultancy
- Category: Marketing Plans
You are working on developing a new product in highly competitive market. You have invested heavily in developing the product. You have set up research and development. You have invested in excellent machinery/tools. You have also set up supply chain for best in class raw material.
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Lessons from entrepreneurial journey of NR Narayana Murthy
- October 13, 2015
- Posted by: EhaManagementConsultancy
- Category: Learning
Recently I read article ‘Making of a legend’ written by Dibeyendu Ganguly in Corporate Dossier supplement of The Economic Times. The article narrates entrepreneurial journey of Infosys founder NR Narayana Murthy.
I am sharing some of the lessons I learned from the story. -
Lessons learned from entrepreneurial journey of women entrepreneur
- October 5, 2015
- Posted by: EhaManagementConsultancy
- Category: Learning
Recently I listened to entrepreneurial story at @TiEPune My Story Session. The women entrepreneur Ashwini Deshpande @ashwinielephant shared the story about her company Elephant Design. I am sharing some of the lessons I learnt from the story.
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Design thinking
- September 30, 2015
- Posted by: EhaManagementConsultancy
- Category: Learning
Recently I participated in a session on Design Thinking. I am sharing the notes from the session. I am sure that you will find these notes useful. Haresh Amre @HareshAmre, Global Head of Quality at Persistent Systems, conducted the session. If you find any mistakes in the notes, I own those and please help me in correcting those.
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Is your marketing plan working like a tugboat?
- April 7, 2015
- Posted by: EhaManagementConsultancy
- Category: Marketing Plans
Growth through innovation/creativity. Rather than be constrained by ideas for new products, services and new markets coming from just a few people, a Thinking Corporation can tap into the employees.